Zomato lays off 500-600 employees, introduces AI customer support platform, and transitions remaining staff to other roles.

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year ...

The food delivery firm cuts up to 600 customer support jobs as the company experiences a growth slowdown in the core business ...

The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

Zomato laid of 500 employees across Gurugram and Hyderabad hired under ZAAP program based on vague reasons. AI automation ...

Food delivery major Zomato has trimmed its workforce by 500, laying off junior staff. This and more in todays ETtech Top 5.

This is also happening due to increased usage of artificial intelligence (AI) in its customer services function ...

Z omato has reportedly laid off around 600 employees due to a downturn in its food delivery segment and increasing losses ...

In a major move, food delivery company Zomato has laid off as many as 600 customer support associates, less than a year after ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

Zomato has laid off approximately 500 employees under its Associate Accelerator Program (ZAAP), a customer training ...