The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

The changes were supposed to take effect on Monday but have been called off, according to a statement the agency made to the ...

The Social Security Administration (SSA) announced that it will be backing off from dramatically cutting phone services as a ...

Q: Is it true the rumor that all Social Security beneficiaries will have to go to a location to verify their identity to ...