Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...

Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the launch of Vonage Agentforce Identity Insights and Fraud ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

HOLMDEL, N.J., Sept. 30, 2025 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a ...

An Ohio woman ordered Charlie Kirk’s go-to Starbucks drink on Sunday evening — and was startled to find a hateful message written on the cup. Autumn Perkins, who lives in Middletown, Ohio, visited a ...

Agents elevate customer engagement with Vonage AI-powered Contact Center as a Service solutions; integrations with leading Customer Relationship Management (CRM) systems to boost agent productivity.

A person utilising the services at a brothel cannot be termed a ‘customer’, as a sex worker is not a ‘product’, the bench of justice V.G. Arun said ...