Field Service Proactive Maintenance: ServiceNow, Salesforce and Oracle topped the ratings, and all three were designated as Leaders across the seven performance categories. IBM, IFS, Infor, PTC and ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Based on GlobalData’s conversations with technology vendors, service providers and enterprises, customer experience (from ...

Physical store purchase volume is decreasing as shopping spreads across a growing array of digital channels. Despite this, in ...

Salesforce Anywhere can be a transformative tool for effective remote team-work and collaboration within your business or ...

Move is expected to rapidly expand Republic's labour force in key service and public sector roles. Read more at straitstimes.com.

Our analysis of options history for Salesforce CRM revealed 33 unusual trades. Delving into the details, we found 36% of ...

Singapore Airlines partners with Salesforce to enhance AI-driven customer service. The collaboration focuses on AI-powered automation, data integration, and personalized support. Feel unsure about ...

At first glance, enterprise software giant Salesforce (CRM) seems like a dubious investment. While there’s no denying its ...

Singapore Airlines and cloud-based software company Salesforce have embarked on a strategic partnership aimed at enhancing the airline's customer service operations. This collaboration will ...