The founder and author of the Big Desk Energy newsletter, shares his thoughts on how to write an amazing email subject line, and more.

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.

In my BetterPic review, I take an in-depth look at the AI headshot generators features and pricing, plus I share my own ...

The fast-food giant recently announced it made "a slight adjustment" to its fries recipe to make them "stay crispier, longer" Erin Clack is a Staff Editor for PEOPLE. She has been writing about ...

Some find it in nature. Others in works of art. Some find it in the company of family, friends or pets. Others in the company of objects. Some find it in ritual or faith. Others in playing or ...

To take a payment from a customer, the business owner creates an invoice through the app, specifying the amount. Then the app can generate either a payment link (through which a customer can enter ...

ELMONT, N.Y. -- The New York Islanders felt the on-ice officials missed a "clear" headshot by Toronto Maple Leafs forward Max Domi that injured rookie defenseman Isaiah George on Thursday night.

Like many other members of the Lebanese community in the suburb of Boston where he grew up, Peter Makhlouf goes to Beirut every summer to visit family. Recently the annual trip has acquired an ...

TRENTON, N.J. — The New Jersey Board of Massage and Bodywork Therapy has permanently revoked the license of Essex County massage therapist Peter Petrovic, also known as Jagadisha Peter Petrovic, ...

British Airways is overhauling its loyalty program, shifting earning potential to be based on customer spending instead of miles flown. Starting in April 2025, customers will earn one "Tier Point ...