The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

DLD continues its commitment to empowering the real estate community through proactive, seamless services, integrated data, ...

Brisbane-based DSS has launched an enhanced Microsoft Dynamics 365 Finance & Operations (F&O) License Optimisation Service, designed to reduce licensing costs by up to 50% while bolstering enterprise ...

Apply for 65958+ Customer Service Live Jobs at Shine.com. Explore from some of the Top companies providing Customer Service Live Jobs like LTIMindtree Limited (20 Jobs), Wroots Global Private Limited ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

In today’s rapidly evolving retail landscape, businesses must adapt to meet the changing demands of their customers. With the rise of digital commerce, customers expect seamless experiences that blend ...

The Agents for Enhanced Customer Care solution accelerator leverages agents in the context of customer engagement, to provide delightful customer experiences, and empower agents in the contact center, ...

Release wave 1, which will occur between April and September 2025, will primarily focus on automation and AI capabilities across those Microsoft products and services. The upcoming slate of releases ...