Zomato has let go of about 600 customer service representatives within a year of their hire, reportedly. This action was ...

Zomato's recent layoffs affected approximately 600 customer support roles amid automation and business challenges.

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year ...

The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

The impacts of AI are already being felt on the Indian job market. Zomato has laid off over 500 customer service executives, ...

Zomato, soon to be named Eternal, hasn't renewed contracts of the majority of workers associated with its Zomato Associate ...

Zomato laid of 500 employees across Gurugram and Hyderabad hired under ZAAP program based on vague reasons. AI automation ...

Z omato has reportedly laid off around 600 employees due to a downturn in its food delivery segment and increasing losses ...

This is also happening due to increased usage of artificial intelligence (AI) in its customer services function ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

Zomato lays off 500-600 employees, introduces AI customer support platform, and transitions remaining staff to other roles.

The company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago in customer ...