AI customer support startup secures funding to expand enterprise concierge platform amid surging agentic AI adoption.

B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to ...

Data quality determines AI success. Data infrastructure quality, not technology sophistication, determines AI success, with ...

After two years of softness, Starbucks’ traffic rebound points to a familiar truth: experience moves the business before the metrics follow.

Figma integrated Anthropic's Claude AI into FigJam on Jan. 26, enabling teams to generate editable diagrams from prompts, ...

HITRUST e1 Certification validates ASAPP’s commitment to foundational cybersecurity controls, data privacy, and information risk management NEW YORK, Jan.

New omnichannel capability allows marketing teams to generate cohesive, personalized messaging across every channel in one centralized platform SAN FRANCISCO — ContinuumGlobal, the company helping ...

The Drupal Association on Jan. 28 released Drupal CMS 2.0, introducing a visual page builder and AI-powered tools designed to ...

New investors Coatue Management and Index Ventures lead $250 million Series D round SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leader in conversational AI agents for concierge customer experiences, ...

Klaviyo (NYSE: KVYO) today announced the launch of the Klaviyo app in ChatGPT, a new integration that gives marketers instant access to their Klaviyo data right inside ChatGPT. This launch marks ...

New AI capability helps enterprises reason over qualitative and quantitative customer journey data, accessed through the Ask TheyDo conversational interface AMSTERDAM, January 28, ...

AI matchmaking tool to drive revenue growth and service expansion for vetted marketing agenciesMIAMI, Jan. 28, 2026 (GLOBE NEWSWIRE) -- Collective OS made its public debut this morning as a new ...