Lyft, Anthropic and Claude

Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both
Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,
Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,
Lyft Partners with Amazon (AMZN) and Anthropic to Use AI for Customer Service
Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to introduce
Lyft teams up with Anthropic to improve customer service features
Lyft (NASDAQ:LYFT) and AI startup Anthropic unveiled a groundbreaking partnership aimed at transforming the rideshare experience for Lyft's (NASDAQ:LYFT) network of 40 million annual riders and over 1 million drivers.
Lyft and Anthropic join forces to enhance rideshare experience with AI
Rideshare company Lyft (NASDAQ:LYFT) and AI firm Anthropic are teaming up to develop new products aimed at improving the rideshare experience for millions of users. The collaboration will focus on creating customer-centric AI products and features to benefit Lyft's community of over 40 million annual riders and more than 1 million drivers.
Gothamist18h
Uber and Lyft drivers targeted in robberies across NYC, police say
Three suspects have been stealing drivers’ phones and using them to transfer themselves at least $37,000 in cash, according ...
Some Uber, Lyft drivers say pay has declined since new minimum wage enacted
It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers ...
What's Going On With Ride-Hailing Company Lyft's Stocks Today?
Lyft Inc. (NASDAQ: LYFT) has entered into a strategic alliance with AI company Anthropic. The partnership aims to improve the ...
Biden’s FTC launched last-minute Uber, Lyft probe over alleged collusion in stiffing NYC drivers
The FTC inquiry was launched on the same day that Lina Khan announced she was stepping down as chair of the agency.
USA Today8d
A Michigan rapper says a Lyft driver denied her a ride due to her size. She's now suing.
A rapper in Detroit has sued Lyft and a driver over allegations that the driver denied her a ride because of her size. Dank ...
21 Analysts Have This To Say About Lyft
21 analysts have shared their evaluations of Lyft LYFT during the recent three months, expressing a mix of bullish and ...
NYC proposes pay hike for Uber and Lyft drivers that would curb lockouts
TLC Commissioner David Do on Wednesday called the rideshare companies’ practice of freezing drivers out of the app “harmful, ...
Her Campus on MSN1d
Lyft’s Puppy Bowl 2025 Discount Will Make Pet Rides Much Cheaper
If you need to travel with your dog or cat the week of the Super Bowl, Lyft's Puppy Bowl 2025 discount is here to help save you money.