A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel at matching customer communication styles.

Investment follows xAI's merger with X and values the combined company at $113 billion, with the Grok chatbot now powering ...

The Vermont senator discusses his fears that artificial intelligence will only enrich the billionaire class, the fight for a 32-hour work week, and the ‘doomsday scenario’ that has some of the world’s ...