This "service-as-a-software" model makes professional-grade services accessible and affordable to a much wider audience.

DoorDash co-founder shares three insights, grounded in his experience, that can help build success in today's digital economy ...

Sumit Mitra, CEO of Tesco Business Solutions, discusses with Mint the British retailer's plans for its business centres that ...

Zomato has reportedly laid off nearly 600 customer support associates within a year of hiring them, as the company faces slowing growth in food delivery and mounting losses in its quick commerce unit, ...

Concentrix is leveraging AI tools like GenAI for digital transformation, boosting profitability, and trading at attractive ...

The rapid advancement of AI presents unprecedented opportunities, but it also requires careful attention to how trust is ...

We recently compiled a list of the 12 Best Consulting Stocks to Buy According to Hedge Funds. In this article, we are going ...

Writing essays can be quite challenging. It demands a significant amount of time and a thorough understanding of the topic.

Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...

Optimising the customer experience should be among any business’s top priorities. For customers, the more personalised their ...

Trump's drive to scale down the federal government by unleashing and empowering Elon Musk to indiscriminately fire thousands ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.