Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the launch of Vonage Agentforce Identity Insights and Fraud ...

Agents elevate customer engagement with Vonage AI-powered Contact Center as a Service solutions; integrations with leading Customer Relationship Management (CRM) systems to boost agent productivity.

Coupled with artificial intelligence, Communications Platform as a Service is improving citizen engagement around the clock.

HOLMDEL, N.J., Sept. 30, 2025 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a ...

With the AI agent platform Salesforce Agentforce 360, companies can develop AI agents in the future. In Agentforce IT Service ...

The Ericsson OSS/BSS Summit is basically the European vendor’s try at Eurovision. An annual event co-hosted by Ericsson with ...

The next release of Agentforce will provide a platform for building, deploying, and controlling agents to power the agentic ...

Salesforce, the world’s No. 1 AI CRM, this week announced the general availability of Agentforce 360, the culmination of a ...

As 50,000 attendees descend on San Francisco for the start of Dreamforce, Salesforce’s biggest partner and customer user conference it announced the ...

If you want to get your kid their own dedicated landline, there’s the Tin Can. The company sells two phones, the flagship Tin ...

Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...