Telecom Egypt has joined forces with Truecaller, the world’s leading Caller ID and spam protection platform, to redefine ...

Preparing for the 2030 Contact CenterAI is revolutionizing contact centers, enabling businesses to offer highly personalized and efficient customer experiences. To stay competitive, companies must ...

Confused about which AI model to use? Check out this comprehensive list of the most advanced models out there.

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

OpenAI's viral image tool, Google's most advanced model yet, and Anthropic's deep dive into workplace AI all landed this week ...

Advanced and generative AI are transforming marketing from fragmented workflows into an engine of profitability and growth. Yet, despite AI’s promise, many in marketing remain trapped in outdated ...

The model can now use full conversations to generate images, understanding the context to design the image you want. It can ...

Drone applications have increased owing to advancements in drone technology, such as enhanced flight capabilities, extended battery life, better sensors, and AI integration. A report from Verified ...

The proposed AI-driven chatbot is envisioned to transform the current emergency communication landscape by acting as a ...

RCS and AI are revolutionizing mobile messaging by enhancing personalization, engagement, and conversions. Discover how these technologies drive next-level customer experiences.

This offering will be multimodal, supporting interactions across text, voice or images while delivering AI-driven, ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat requests for KYC documents and misclassification of customer complaints, ...