After implementing the GPTBots AI customer service solution, Company F achieved remarkable improvements in key performance indicators. Average Response Time Reduced by 90%: Response time is now 15 ...

A structured, transparent process will ensure no lapses in security, demonstrate deserved respect for our long-serving TSA ...

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers ...

Optiva’s PIK Toggle Notes mature on July 25, 2025, and the Special Committee of the board has been engaged with key ...

Globant, a digitally native company focused on reinventing businesses through innovative technology solutions, announced the launch of its new retail-oriented ...

As its annual Relate conference kicks off in Las Vegas, customer service specialist Zendesk has launched a raft of new ...

Michał Głowacki, CCO at SB Software, dissects the role that AI has to play in the sports betting and online casino industry ...

In today’s edition…OpenAI releases a more capable image generator, while Microsoft plants its stake in reasoning agents; Google debuts Gemini 2.5 “thinking” models; Amazon tests AI assistants for ...

Drone applications have increased owing to advancements in drone technology, such as enhanced flight capabilities, extended battery life, better sensors, and AI integration. A report from Verified ...

Drone applications have increased owing to advancements in drone technology, such as enhanced flight capabilities, extended battery life, better sensors, and AI integration. A report from Verified ...

Distrust triggers emotional reactions: While trust impacts hiring intentions, distrust plays a stronger role in feelings of ...

With the power of AI, telecom providers can monitor transactions and call activities in real time. AI algorithms process data streams continuously, detecting suspicious activities as they happen. This ...