The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

DLD continues its commitment to empowering the real estate community through proactive, seamless services, integrated data, ...

Tendfor, a Swedish contact centre and console provider which was acquired a year ago by Dutch CX vendor AnywhereNow,  is already getting significant traction in the US and Canadian markets, with ...

Discover how Copilot on Windows transforms productivity with AI-powered assistance built right into your computer. Launch ...

Overview Ignoring AI in HR creates strategic blind spots, which can reduce productivity, morale, and competitive advantage.AI ...

Giant shoutout to Dakota at the Chehalis WA warehouse! My bed was not delivered on time and customer service was one of the worst experiences I’ve ever suffered. Luckily for UPS, the delivery staff ...