Digital Insurance contacted insurance professionals to comment on new and emerging risks to consider for 2026. Your ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Tellarini discusses how ABB's approach balances cutting-edge digital solutions with pragmatic retrofit strategies ...

As Kenya cracks down on unsolicited marketing, businesses must choose between risky shortcuts and privacy-first trust ...

Axis Max Life Insurance has enhanced customer experience by introducing an AI-powered Core-Converse email bot, reducing customer email query resolution time by 30%. This system automates up to 80% of ...

Security Bank Corp. is ramping up its technology transformation as it invests in digital infrastructure to support future ...

In a step that reflects its commitment to creating a positive impact on society, Orange Jordan announced, coinciding with ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news analysis firm, with a 30-year track record and clients globally. We take pride ...

The bank was recognized for expanding its mobile-first financial ecosystem, with the MBANK superapp surpassing 12 million ...

Kashmir's digital economy flourishes as internet shutdowns decrease, empowering young entrepreneurs and boosting e-commerce ...

This year represented a pivotal milestone in the company’s journey, demonstrating its ability to translate vision into ...

HDFC ERGO encourages renewal continuity through a straightforward process designed to help customers keep coverage active.