Free customer service training is being offered to businesses in South Cumberland. The full-day programme, Welcome Host Gold, is designed to support staff in delivering high-quality service within the ...

Cumbria Tourism is encouraging visitor economy businesses across the county to strengthen their customer service standards by ...

Necati Ayhan, 22, receives a four-figure payout after an Asda delivery driver questioned his fibromyalgia disability, saying, ...

Too often, leaders avoid talking about disability in the workplace. They fear saying the wrong thing, being embarrassed, or unintentionally offending ...

The UK government has embarked on an ambitious program to improve efficiency with AI. It estimates £45 billion in savings ...

When the Manchester Evening News contacted Transport for Greater Manchester (TfGM) last week, lifts at Heaton Park, Freehold, ...

Peter Duffy was accused of preparing sausage rolls "retrieved from a bin" for first-class passengers, which a colleague then served ...

The high proportion of vulnerable customers who found the application process difficult or intrusive signals that insurance firms may not be offering adequate support,' says lead insurance analyst ...

Resilience emerged as the defining theme for 2025, with most global equity markets dramatically rebounding from their April ...

Spotlighting its commitment to inclusive innovation, LG Electronics USA has expanded the LG Comfort Kit family of accessories ...

SICK of moping at your desk? A career change may be what you’re after and you don’t even need experience to land top roles ...

Households across the UK face being fined £100 by HM Revenue and Customs (HMRC) from January if they miss a looming deadline.