As the metaverse soars in popularity, researchers estimate that this new virtual environment could generate global revenues of $13 trillion by 2030. The metaverse promises to augment and digitally ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--According to a recent survey by TELUS International, a digital customer experience (CX) innovator, consumers are concerned about the safety and security ...

The metaverse is an uncharted world. There are new demands—and new uncertainties. The rights of your customers, however, are clear and non-negotiable. The Fast Company Executive Board is a private, ...