Sales teams have been trying to achieve two impossible goals at the same time: build meaningful connections on one hand, and scale to handle a ton of accounts on the other hand. It’s been near ...

Building on a successful pilot at BottleRock Napa Valley, Agentforce to bring 24/7 fan support to Live Nation concert venues across the U.S. This expansion builds on Live Nation’s innovation at ...

Koa is trained with 27 years of Salesforce CRM intelligence to enable agents to reason through the complex, multistep tasks required for enterprise work The collaboration also brings NVIDIA open ...

Ace, a new AI agent, handles 100,000 traveler conversations each month and resolves 96% of routine inquiries without escalation With nearly 3 million airline passengers flying each day, travelers need ...

AIforce unlocks tremendous value by enabling agents anywhere to reason and take action across all the data, workflows, and logic inside Salesforce Instead of fixed UI, AIforce empowers anyone to build ...

New AI capabilities deliver faster service for citizens, less manual work for government teams, and support for always-on missions Salesforce today announced new Missionforce capabilities that give ...

A new architecture that gives AI a shared understanding of the customer and the business — and enables it to act with trust Six trusted capabilities and a new AI Control Plane, built for an open and ...

One year ago, Salesforce launched Missionforce, its agentic platform for government that brings trusted AI, data, apps, and cloud technology to the government’s most critical missions. Since then, ...

Context spread across systems AT&T is one of the world’s largest telecommunications companies, driving world-class connectivity across wireless and broadband networks for millions of consumer and ...

As government agencies accelerate the adoption of AI and other emerging technologies, building the workforce to put those technologies to work is becoming an increasingly important part of national ...

Fall is officially in the air, which means it’s time for one of our favorite annual traditions: the limited-edition Trick or Trailhead badge! This season’s quest takes you to the picturesque shores of ...