A slate of one-star reviews, some from people who admitted they had never even dined at the restaurant, said it all: Customers were not pleased about the service charge. Some seemed viscerally angry ...

Employees are taking legal action against a Denver restaurant group, claiming that 30% of an automatic 20% service charge went to management.

New data reveals where in Britain people pay the most in service charges, as fears grow that the fees are making flats hard ...

Office occupiers faced a 9 percent increase in service charges last year as landlords and agents invested more in maintenance ...

Campaign groups are raising serious concerns about how owners' management companies run apartment and housing complexes.

'Please don't tell me to "eat at home if you can't afford to tip" because it's not about whether I can afford it or not' Dear Quentin, This is about tipping, and please don't tell me to "eat at home ...

I just received a notice of public hearing from the city of San Diego. It concerns the proposed adjustments to the water and wastewater rates. What I don’t understand is the monthly meter service ...

The Supreme Court rejects a challenge to the FCC's universal service fund, meaning the agency can continue collecting money from telcos to support service in rural and low-income areas. Rob writes ...