Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...
Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...
Why is hardware-as-a-service (HaaS) just as important as software-as-a-service (SaaS)? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and ...
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