Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Help desk software needs to pack a lot of firepower to ...

The world has moved online, but if you still need a phone system in your workplace these voice over IP providers should be on your shortlist. The big move by many businesses to a mostly work-from-home ...

Cable & Wireless is widening its range of corporate Internet telephony products by launching a voice over IP (VoIP) service for UK businesses. It will be called Cable & Wireless IP Voice and the ...

VoIP (Voice over Internet Protocol) is a system for transmitting voice calls over the internet, rather than a phone line.

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

Landline phone services are slowly but surely going the way of the dinosaur, with more individuals relying solely on their mobile devices for making calls. Businesses, however, have continued to rely ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Small businesses have to ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Broadband ...

While still just a trickle, early defectors to voice over IP (VoIP) represent the vanguard in a trend that some analysts believe could soon roil the communications industry. Independent VoIP providers ...

Emerging telco Gotalk launched the second phase of its VoIP service yesterday, prompting what it believes will be the beginning of a "price war" in the Australian market. "We think the market is ripe ...

A voice-over-IP service from Vonage Holdings Inc. is not subject to the public utility regulations of individual U.S. states, the Federal Communications Commission declared today. Vonage’s ...

As VoIP services have gone mainstream, the FCC has increasingly regulated them like traditional phone service, and the Commission recently took this policy one step further by requiring VoIP operators ...