The Deaf, DeafBlind and Hard of Hearing communities depend on Video Relay Service, an essential platform that ensures equal access to telecommunications services. Every American with a phone bill pays ...

ASL interpreters working with VRS companies have reported difficult working conditions: workers experience high levels of muscular strain, distress, and burnout, leading to high turnover, interpreter ...

For people who are deaf or hearing-impaired and use traditional phone relay services, making a phone call to order pizza or just getting a call from a friend can be a lengthy process. Although the ...

Trent Gobble stands at the front of a Spectrum store in Henrietta, opens the camera on his phone and scans a QR code on a sheet of paper stationed on a small stand facing the door. A link pops up, ...