Sonos CEO Patrick Spence today issued a written apology to Sonos customers for “significant problems with our new app.” The apology — which was uploaded as images on various social media accounts, in ...

Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software quality and customer experience. The announcement and an accompanying video ...

Sonos launched an all-new version of its app in May that was quickly met with backlash. The company has been listening to feedback and making improvements in the weeks and months since. But now Sonos ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. Sonos is one of the world's best=loved audio systems but ...

In May 2024, I reported on a major update to the Sonos OS and accompanying mobile apps. While the company's attempt to unify its software development and streamline its apps was commendable, I ...

For much of the last decade, Sonos has defined wireless multi-room audio. The company's easy and intuitive software helped it grow its business from a few small speakers and hi-fi add-ons to a ...