When asked what distinguishes excellent service from the run-of-the-mill variety, Seamus Fogarty, the newly crowned best waiter in Maryland, mentioned the silverware. A good waiter, he said, does not ...

Add articles to your saved list and come back to them any time. The dummy spit over a botched order, the feuding family, the corporate high-flyer trying to impress clients. For Australia's hospitality ...