The pilot program aims to ease congestion, though early feedback suggests it’s not a smooth ride just yet.

You may get a helping hand during future visits to Costco. The Issaquah, Washington-headquartered warehouse retailer has found that having Costco employees pre-scan shoppers' carts, which allows the ...

Costco is testing a new pre-scan checkout system to reduce customer wait times. Employees scan items in shoppers' carts while they are in line before reaching the register. The new process has ...