Overall satisfaction with airlines in North America rises sharply across all segments On-board experience, day of travel experience and value for price paid help drive improvement Recent increases in ...

Even with average monthly water bills hovering at $100, nationwide, just $1.00 lower than the record high reached in 2025, ...

Major U.S. airlines have defied the odds and seen notable customer satisfaction gains over the past year, despite heavy ...

(WJET/WFXP) – Roughly a billion passengers make their way through airports across the United States each year — but some of them are having a better experience than others. The results of J.D. Power ...

Customer satisfaction is up at banks and credit union members are even more satisfied, according to two newly released J.D. Power studies: The J.D. Power 2025 U.S. Retail Banking Satisfaction Study ...

Customer satisfaction with mortgage servicers has plummeted this year, with an average satisfaction score that’s now much lower than the typical score for mortgage originators. That’s according to J.D ...

JD Power found satisfaction grew eight points overall, with each segment seeing improvement.

Customer satisfaction is a crucial factor for any automotive company. Keeping buyers happy and likely to return is key for long-term commercial success, and automakers around the world are always ...

JD Power have just gone public with their latest APEAL study, which, in a nutshell, basically measures overall satisfaction. We recently covered an effort by an AI firm to grade driver satisfaction by ...

Satisfaction among advisors working under an employee model is on the rise, while independent advisor satisfaction dropped in the past year, according to the newest annual survey of advisor moods by J ...

Correction: A previous version of this article referred to J.D. Power by the company’s former name. (WJET/WFXP) – Roughly a billion passengers make their way through airports across the United States ...