For brands and retailers, it’s no secret that a more personalized customer experience typically leads to increased engagement and sales. And yet, so many companies struggle to implement what I call ...

There's no opt-out option for the new personalization changes, Meta said in its announcement. You always have the option of not interacting with the company's chatbots while using its apps, of course, ...

OpenAI is making it easier for ChatGPT users to customize what it calls the chatbot's "personality" and communication style.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today’s inboxes are crammed full of messages that appear to be personalized and relevant.

The public release in November 2022 of ChatGPT has resulted in enormous interest in generative artificial intelligence (AI). But AI is an umbrella term for several technologies, and AI has already ...

Wix.com Ltd. WIX has introduced a groundbreaking artificial intelligence (AI)-powered adaptive content application. This innovative tool is designed to dynamically personalize website content, ...

As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S. stores, the retailer is incorporating a suite of digital tools designed to provide a more ...

Editor’s Note: Spanish airline Iberia wanted more control over its campaign planning and creative optimization. To accomplish that goal, it tapped AI personalization platform Clinch to allow ...

Personalization and digitization are the keys to reaching life insurance customers in an age of targeted marketing.

Aramark (NYSE: ARMK) is advancing its position as the leader in artificial intelligence innovation in hospitality with the ...

Facebook is preparing to adjust its News Feed to de-emphasize political posts and current events, but news reader Flipboard is instead rolling out an update that puts users in control of their own ...