Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

The 111 service was thrown into turmoil last July after NHS Direct announced it was planning to pull out of its contracts due to severe financial problems. In October, the organisation announced that ...

NHS Direct, the UK helpline which provides expert health advice via the telephone and internet, has had its Twitter account taken over by spammers promoting an Acai Berry diet. At 10:40pm UK time on ...

The introduction of NHS Direct had no impact on the number of general practice consultations during the winter of 1999-2000, finds a study in this week's BMJ, despite speculation that there was an ...

Doctors in Sussex have revealed they feel NHS Direct refers too many patients to GPs and emergency services, putting a strain on the system. Urgent referrals are given to patients with only minor ...

More than half of NHS Direct staff face being made redundant after a failure to reach agreement on their transfer to non-NHS providers of the new NHS 111 phone number. The non-emergency telephone ...

Staff at NHS Direct helpline services are holding a 24-hour “work in” to highlight the importance of the role they carry out. The nursing and health advisers in Nottinghamshire, Derbyshire, ...

As specialists in telephone and web-based health advice and information, NHS Direct has developed a new and expanded range of services for 2006/2007, to better support other NHS organisations in ...

The telephone helpline NHS Direct is largely used by white, middle class people, according to researchers. The study suggests it is rarely used by those who would arguably benefit most from advice ...

Relatively few people used NHS Direct when seeking to obtain NHS dental care. A local telephone helpline was used to direct people wanting NHS dental care to available services. Although some dental ...

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