If you've tried to order McDonald's ice cream, you were probably told the machine was broken. Find out what employees say is ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

The soft-serve machines at McDonald's restaurants are so often out of order that their reliable unreliability have long been the butt of jokes, memes — and now even a rallying cry in this year’s ...

A broken McDonald’s McFlurry machine, arguably one of life’s greatest nuisances, has finally been solved thanks to a court ruling. McDonald’s franchises haven’t been able to fix the soft serve ice ...