Microsoft Teams Phone now lets you easily transfer a call from desk to mobile, a move designed to make staying connected easier in a hybrid workplace. Microsoft added a raft of new Teams Phone ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Starting April 1, Microsoft will raise by 5 percent the annual commitment, monthly billing option for all new and renewing subscriptions across Buy Online, CSP and MCA-E. Microsoft plans to introduce ...

Ribbon Communications last year released Ribbon Connect, a cloud-based service that facilitates a rapid, yet flexible hybrid telephony scenario in which telephony users can connect to both a PBX and ...