The use of knowledge management systems (KMS) is gaining traction among enterprises, especially when it comes to customer service and human resource management. Still, not many regard KMS as an ...

Verint Knowledge Management creates a more natural and innovative way to connect people to knowledge. It is an easy-to-use solution that works out of the box, helping provide immediate benefits with a ...

DUBLIN--(BUSINESS WIRE)--The "Knowledge Management for the Enterprise Report 2022-2023" report has been added to ResearchAndMarkets.com's offering. This report presents an in-depth analysis of the ...

SAN DIEGO--(BUSINESS WIRE)--The MindTouch enterprise-grade, AI-powered knowledge management solution is now available as a Premium Client Application on the Genesys® AppFoundry. The Genesys AppFoundry ...

Provides AI Safety Verification Platform Integrating Knowledge Search, Verification, Structuring, and Generation SEOUL, South Korea, Sept. 16, 2025 /PRNewswire/ -- Factagora, an AI safety company, ...

Productized AI and Knowledge Management solution available in three tiers, enabling organizations of any size to work smarter Chicago, IL (GLOBE NEWSWIRE) -- iManage, the company dedicated to ...

In his 1999 book Management Challenges for the 21 Century, Austrian-born American management consultant, professor, and author Peter Drucker wrote of the importance of “the coordination and ...

USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth strategy. As a leading provider of software ...

Boston, January 19, 2022 – USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based solutions for contact centers. These two market leaders ...

Ever called into a contact center only to wait on hold for an agent who couldn’t call up records, find the right information, or even determine the best person to speak with? Frustration mounts, and ...

“We are honored to be recognized as a 'Leader' in the IDC MarketScape: Worldwide Dedicated Knowledge Management Solutions 2024 Vendor Assessment,” says Daniel Fallmann, founder and CEO of Mindbreeze. ...

Dedicated, standalone knowledge management platforms may be taking a back seat as legal departments look to capture data at the source. And in the age of remote working, that source may increasingly ...