Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

The Social Security Administration (SSA) was considering making significant reductions to its phone services amid pressure from the Department of Government Efficiency (DOGE) to crack down on ...

As digital self-service tools expand across government programs, a new report produced by Scoop News Group for TransUnion highlights a critical yet often overlooked fact: For millions of Americans, ...

We don’t know how or when this shutdown ends. But there are resources to help if you’re not getting a paycheck.

As Congress faces another budget stalemate, consumer watchdogs are warning Americans to be on guard for scams.