A Zillow ebook about tenant retention claims that “happy tenants drive profit” and “over 60% of customer turnover is controllable” with customer service being a significant factor. Consequently, it’s ...

Just Property CEO Paul Stevens says if you want to secure the rental property you want, you need to become known as ‘a good tenant’. Landlords want to hold on to good tenants, and real estate agents ...

The hyperbolic ‘housing crisis’ has become normalised but it hides more nuanced issues For the past few years, we’ve been talking about the “housing crisis”. In fact, we’ve been talking about it so ...

Perhaps the most underappreciated art in the rental-housing industry is that of simple communication. A majority of unpleasant issues faced by landlords and tenants seem to sprout from the soil of ...

Reducing tenant turnover is crucial for maximizing rental income and minimizing expenses related to vacancies and property preparation. Three key strategies for minimizing tenant turnover include ...

On paper, your tenant looks great: They have an excellent rental history and sparkling recommendations. Unfortunately, they disclose to you upfront (or admit when they fill out the paperwork) that ...

QUESTION: Chris in Georgia is ready to rent out his townhouse. How should he evaluate potential tenants? ANSWER: The service will be local. There are some national services, I suppose, but I would use ...

With discussions around housing policy starting back up in Albany, tenant advocates are concerned that their signature policy – “good cause” eviction, which prohibits eviction without cause and ...