Evolving customer expectations and the role of AI in customer experience. Insights from the CEE 2024 Report reveal shifting consumer expectations in the Philippines. Surveying over 10,200 Filipino ...

No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

Startek® a digital-first global customer experience (CX) solutions provider, has been honored with a Bronze Stevie® Award at the 2025 Stevie Awards for Sales & Customer Service. This recognition ...

Rpharmy, a leading provider of medical formulary management and hazardous drug safety information software solutions, today announced that two customer service and business development leaders at the ...