Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those ...

Another practical technique is to stay silent after an emotional person has finished speaking; studies have found that negotiators who pause silently afterwards tend to achieve better outcomes.

Forgiveness games for adults might sound unusual at first, but games can be powerful tools for healing. Let’s face it—forgiveness isn’t easy. Whether you’re working through old wounds, strained ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Emotional intelligence has long been considered a vital skill in leadership, often equaling ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. While in a session, I asked the attending leaders, "How many of you have had empathy ...

Personally, not only do I in fact have a few nostalgic moments of visiting McDonald’s as a kid, but I also now have nostalgic moments of writing about McDonald’s as an adult. Because if there’s any ...