AI is taking the call. Discover how a $60,000 trial in Minnesota aims to keep 911 lines open when every second counts.

Add Yahoo as a preferred source to see more of our stories on Google. This outage impacted emergency response capabilities across multiple counties. However, as more states transition to Next ...

Anoka County officials say a new artificial intelligence assistant—identifying itself as Eric or Erica—will handle the lowest ...

California once built massive infrastructure projects—dams, highways, and aqueducts—that were the marvel of the world. During the Great Depression, engineers erected the Golden Gate Bridge in four ...

Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that once rang straight through to human dispatchers are increasingly being ...

Forbes contributors publish independent expert analyses and insights. Geri Stengel writes about the success factors of women entrepreneurs. Shanel Fiends, founder and CEO at MD Ally at a U.S. Mayor’s ...

California is in the midst of a massive overhaul of its aging, landline-based 911 emergency call system, with project leaders promising the ground-breaking “Next Generation 911” (NG911) network will ...

SAN DIEGO (CNS) - Non-emergency calls to the San Diego County Sheriff's Office are being answered by an artificial intelligence processing system beginning this weekend, in an effort to reduce waiting ...