Taco Bell is reportedly reconsidering its use of artificial intelligence to take care of its drive-thrus — and it looks like a couple of viral clips of orders gone wrong is the reason. The restaurant ...

It's easier than ever to order something on your phone and pick it up when you're ready. Now, companies are trying to make the experience even smoother. Chick-fil-a recently added an "express lane" ...

That distant ringing? It’s the sound of the Taco Bell death knell, tolling for the restaurant chain’s shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ...

Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy's. One ...

Dane Mathews believes the drive-thru is ready for a “reinvention.” Taco Bell’s chief digital and technology officer is working to ensure his company is leading the charge. During an interview at the ...

Few quick-service brands have been as steady as Taco Bell over the past few calendars. And that’s putting it lightly. One of Yum! Brands’ “twin growth pillars,” as the company refers to them (the ...