Microsoft is making it easier to repair some Surface devices with three tools for independent repairers that are available directly from tech repair experts iFixit. Microsoft service tools for Surface ...

Samsung has created a new mode for Galaxy smartphones that should prevent phone repair technicians from accessing customers' private data during repairs. This is a potentially very useful privacy ...

Samsung is introducing an interesting new feature for people sending in their Galaxy phones for repair: “repair mode.” When shipping off your phone, you might want to do something to protect your data ...