October 13 - 17 marks Customer Service Week at AEP. A time to recognize employees who go above and beyond to improve the lives of our customers.

SOUTH BEND, Ind. (WSBT) — A heroic Heimlich! An HVAC technician saved a customer’s life after wrapping up a service call. What Brandon Trosper thought would be the last call of the day, quickly turned ...

As part of a new multi-year plan to “reinvent the customer experience,” Comcast will pay you $20 if a technician shows up late to an at-home appointment. Comcast announced on Tuesday that it will ...

SOUTH BEND, Ind. (WSBT) – An HVAC technician in South Bend saved a customer’s life after wrapping up a service call. The technician quickly jumped into action to help out the customer. What Brandon ...