Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing the best job of pleasing shoppers? The independent, covert e-shopping ...

The internet service provider has etched out an enviable niche in a market dominated by household-name brands.

CINCINNATI — What started as a local event-planning business shifted to a customer service provider once the pandemic hit, and this business wants to hire about 30 new people to join them. Five years ...

Every company contracting with third-party service providers wants a provider that gives them a good price. On the surface, this is an obvious selection criterion that would put a provider in the ...

CLARK, N.J., May 4, 2021 /PRNewswire/ — GEP (R), a leading provider of procurement software and procurement services to Fortune 500 and Global 2000 enterprises worldwide, announced today that Comdata, ...

BENGALURU, India, April 21, 2023 — Tredence, the global data science and AI solutions company, was recognized in the recent Forrester report, “The Customer Analytics Service Providers (CASP) Landscape ...

Discord's customer service provider has been compromised in the latest case of data breach, resulting in the leak of ...