Parloa GmBH, a Berlin-based artificial intelligence customer experience automation platform startup, announced today it has ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Combined platform turns real-time network intelligence into guided and automated actions across every support channel - ...

Five9, Inc. partners with Google Cloud to deliver AI-powered customer experiences, offering unified platform for agents and ...

Advancing Talkdesk Retail Experience Cloud (TM) with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...

Innovations across communications, data, and AI unlock new levels of personalization, security, compliance, productivity, and ROI for Twilio’s more than 335,000 active customer accounts and more than ...

Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business ...

Zingly launches its AI-driven Collaborative Customer Experience Platform, transforming customer interactions by eliminating traditional phone calls and chatbots, and integrating seamlessly with ...

Toku founder and CEO Thomas Laboulle started his career with the Belgian military where he served from 2008 to 2010 as an ...

Toku Ltd. ('Toku' or the 'Company'), a Singapore-incorporated AI-powered customer experience (CX) platform, today registered its offer document (the 'Offer Document') in connection with the proposed ...

Agentic AI vendor triples valuation in seven months to $3B to fuel global expansion of agentic customer experience platform.