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Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Now isn’t the time to give up on human-centered support as customers depend on these knowledgeable teams for a variety of business-critical activities. Nearly every company is preparing for an ...

The Consumer Financial Protection Bureau (CFPB) is changing course under new leadership, rolling back policies that were ...

A nonprofit group told the nation's highest court that even if a 1977 law that doesn't mention tariffs gives the president ...

More than 4 in 5 consumers say they are more likely to stay loyal to companies that prioritize human customer service over automated or self-service options alone, according to a survey of more than 1 ...

A year ago, SpaceX said it would shore up customer assistance for its satellite internet service, but for some, slow or non-responsive support is still the norm. When he's not battling bugs and robots ...

In today’s world, technology has become nearly inseparable from daily life.Smartphones, smart speakers and AI-powered devices ...