This Service Level Agreement outlines computer support provided to students at William & Mary by Information Technology's Technology Support Center (TSC). It is the responsibility of the student to ...

Can anyone provide me an example of such an agreement or contract? Something a customer would have to sign before having work done by a consultant to upgrade their server, bringing their computer in ...

A computer lab is a facility that provides computer workstations for students to use in the classroom or for individual work. CMDI has computer labs that students and faculty utilize for scheduled ...

Outsourcing can be critical to running an effective IT department, particularly in a tight tech economy. But both the proliferation of outsourcing services and the shakeout of service providers in ...

CMDI provides and maintains computer labs equipped with advanced hardware and software for teaching and creative work. The CMDI Tech Experience Team oversees the planning, installation, updates, and ...