When ComEd bungled the launch of a new computer billing system in February, it left millions of customers unable to see their balances or pay online for more than a week before it was ostensibly ...

Nearly a half year after a bungled ComEd computer billing system upgrade all but shut down the Illinois community solar program, thousands of impacted customers began receiving long-delayed renewable ...

Glitches in a new Los Angeles Department of Water and Power computerized billing system have led to incorrect bills for tens of thousands of customers, utility officials confirmed on Friday. The ...