QA monitoring covers every stage of the software development life cycle, from early design reviews to automated tests and live monitoring.

“Each year, millions of elderly Americans fall victim to some type of financial fraud or confidence scheme, including romance, lottery, and sweepstakes scams, to name a few. In committing the fraud, ...

Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on. Learn my seven-step foolproof process for setting up a VoIP call center ...