Decagon AI Inc., a startup that builds artificial intelligence-powered customer service agents for businesses, has closed on its third major funding round in the space of just 12 months, raising $131 ...

The firm will announce Thursday that it has created a number of AI-driven animated microdramas for its app, hiring Hollywood ...

Pushing to dismiss a lawsuit alleging that its chatbots caused a teen’s suicide, Character Technologies is arguing that chatbot outputs should be considered “pure speech” deserving of the highest ...

The lawsuit claims that C.AI knowingly has put young teens using the app in danger through predatory bot learning practices. After an AI chatbot told a 17-year-old teen to murder his parents for ...