Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

After intervention from the newspaper, British Gas apologised has fixed the gas meter, which is now receiving regular meter readings.

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Money Saving Expert Martin Lewis has issued a word of advice for any British Gas, OVO, EDF, and Octopus Energy customers who are reluctant to get a smart meter. The consumer champion took to social ...